Join our team...

We are always looking to hear from people who can help us build on the services we offer and help us to give our clients the best possible service. 

Find our vacancies below, or send us a speculative CV & Cover Letter.

All questions should be sent to recruitment@dangerous-goods.co.uk.

Client Support Administrator

Vacancy Date: 3rd August 2020

Applications Close: 14th August 2020

Function:

To work with the DG Consultants to approach and build relationships with target clients, as well as supporting with business administration tasks on a routine and ad-hoc basis.

 

Reporting to:

Dangerous Goods Consultant - DGSA

 

Responsibilities:

  • Maintain upkeep of the Customer Relationship Management (CRM) System

  • Approach target clients to introduce the business and identify any areas where we can add value.

  • Make and receive calls to new and existing clients.

  • Undertake ad-hoc administration tasks, as and when required

  • Maintain regular administration of key business systems.

  • Work to improve and build on our client experience striving to continually improve our client offering.

  • Assist in writing and maintaining process guides and other business documents.

  • Liaise with Dangerous Goods Consultants and DGSAs on bookings and client requirements.

  • Travel nationally and Internationally if required.

  • Any other duties, as required.

Minimum Requirements:

  • Excellent computer literacy, being able to confidently work on cloud software and proficient at using Microsoft Office suite (in particular Excel, Word, Powerpoint and Outlook).

  • Ability to fluently write, read and speak in English.

  • Excellent customer service and professional communication skills

  • Excellent phone manner.

  • Problem solving ability including use of own initiative and common sense.

  • Numerate, methodical with the ability to work in a busy environment and meet deadlines.

  • Flexible and adaptable with exceptional attention to detail.

  • Good organisation skills with ability to prioritise and manage workloads

  • Full clean UK Driving license and use of own vehicle.

 

 

Preferred Requirements

  • Good knowledge of Supply Chain/Distribution/Logistics Sector

  • Previous experience in a clerical or office administration role.

  • Previous experience working in a client-facing role

  • Previous experience with CRM tools and software.

Please send your CV and Covering letter to recruitment@dangerous-goods.co.uk by 12:00pm midday on 14th August 2020 

Want to send a speculative CV & Cover Letter?

Please send speculative CV and Cover Letter to recruitment@dangerous-goods.co.uk.